Comprehensive e-commerce solutions designed to make shopping convenient, secure, and reliable for everyone in Rwanda.
Everything you need for a seamless shopping experience, from browsing to delivery.
Access electronics, fashion, groceries, home essentials, agriculture tools, and more from trusted merchants.
Multiple payment options including credit/debit cards, mobile money, and digital wallets.
Coordination with independent delivery partners for reliable and timely deliveries across Rwanda.
Track your orders in real-time with GPS technology from pickup to delivery.
Simple, straightforward process from browsing to delivery in just four easy steps.
Explore merchant listings and select items from thousands of products across multiple categories.
Add items to cart and place your order. Merchants retain discretion to accept or reject orders.
Pay securely via our platform with transparent pricing including delivery and service fees.
Track delivery in real-time and receive goods at your specified address safely.
To ensure the best experience for everyone, we ask our users to follow these simple guidelines when using our platform.
Provide accurate contact, delivery, and payment information
Comply with Rwandan laws including food safety and consumer protection
Use the platform for lawful purposes only
Ensure availability to receive orders at specified delivery address
Report issues within 4 hours via support@quickdrop.rw
Our platform thrives on trust and mutual respect. By following these guidelines, you help create a safe and reliable environment for all users.
Understanding our delivery process helps ensure smooth and successful deliveries every time.
Approximate delivery times provided, subject to traffic, weather, or merchant delays
Users must provide accurate delivery addresses and be available to receive orders
Title and risk of loss pass to the user upon successful delivery
Delivery available across all 30 districts of Rwanda with expanding rural coverage
We stand behind the quality of service. Here's our clear and fair returns and refunds policy.
Damaged, defective, or incorrect goods, or deliveries delayed over 60 minutes are eligible for returns.
Refund requests must be submitted within 4 hours via support@quickdrop.rw with photographic evidence.
Refunds processed within 7–10 business days to original payment method or account credit.
Join thousands of satisfied customers and discover the convenience of QuickDrop's comprehensive platform.